Privacy policy-booking and cancellation policy

Privacy Policy for X-Ta-sea Divers

At parosdiving.com, accessible from https://parosdiving.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by parosdiving.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in parosdiving.com. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

parosdiving.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, parosdiving.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read the Cookies article on TermsFeed website.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of parosdiving.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on parosdiving.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that parosdiving.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

parosdiving.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

parosdiving.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Booking and Cancellation Policy

Please make sure you read and understand the booking and refund policy.  If you have any questions please make sure to ask the staff.

Cancellations made 5 days or more in advance of the Dive/Course/intro program date will receive a 100% refund. Cancellations made within 2 days will receive a 50% refund. Cancellations made within 24 hours will not receive a refund.

Note: Reservations cancelled by bad weather – that do not allow us to do the activity – will not incur in any cancellation fee, will be possible to reschedule it or full money will be returned.
Dropping Out

-Cancellation of multiple dives / trips
If you already paid for multiple dives for a day (2 dives) and decided to do less dives (at the dive site), you do not get refund
-There is no refund for unused portions of a package or canceling part of a package once it has already started. (Dives/classes canceled due to the boat not going out, bad weather or mechanical failure are subject to refunds)

Certification Courses

We do not refund your course fee if you decided to drop out from your certification course after it has started.  Dropping the course before it starts is subject to the above listed refund policy.  When paying for a course you do not pay for certification, you pay for training- you must meet the requirements for your particular course to earn certification.  It is possible to fail a course; failure does not qualify you for a refund.
Your instructor will determine if you can get certified or not, judging how you are meeting the requirements for your particular course (skill demonstration, comfort level in the water, and total dive skills) and your score on written examination and quizzes

Evaluation

If you do not follow your instructors’ directions, or if you cannot successfully demonstrate the skills that meet the requirement, you may not get certified.  If you disagree with your instructor’s evaluation of your diving skills you can request a reevaluation by the Training Director or another “X-Ta-Sea divers” instructor.  All students who do not earn certification in a course will be provided with a written explanation of why they were not certified.

 

Rental/Loaned Gear Loss or damage

Rented/loaned gear for class and dives is the responsibility of the client – you will be charged for loss or damage of rental gear. Divers dunking a regulator with the dust cap off will be charged a €80 maintenance fee as the reg needs to be serviced before putting it back in use.  Please be careful with the gear we loan out to you.
Torn mouthpieces or broken fin/mask straps are not subject to replacement fees as this is a part of normal wear and tear of the gear.  If you notice your mouthpiece or mask/fins straps are worn let us know so we change them right away so there is not a problem.